Contact Us
Have a question or need assistance with your order? We’re here to help! At Eclat Steps, we value our customers and strive to provide the best support possible.
Please Note: We highly recommend all customers to reach out via Email for the fastest and most efficient support. This allows our team to track your request and provide a detailed response as quickly as possible.
Customer Support
Email: [email protected]
We aim to respond to all inquiries within 24–48 business hours.
Business Hours
Our support team is available during the following hours:
- Monday – Friday: 09:00 AM – 05:00 PM (EST)
- Saturday – Sunday: Closed
*Inquiries sent over the weekend or on public holidays will be addressed on the following business day.
Company Information
Eclat Steps is owned and operated by AMICK’S SHOE SHOP, LLC.
Registered Office Address: 507 W Church St, Batesburg, SC 29006, United States
(Note: As an online-only store, we do not have a physical retail location for shopping or local pickups.)