test

•  Size Guide

   

  

  Finding the perfect fit is key to enjoying maximum comfort with your clogs. Please use the size charts below to select your ideal size. All measurements are based on insole length for accuracy.

  Adult Clogs Size Guide

  Men’s & Women’s Clogs Sizes (Euro 36 → Euro 48)

  Euro Size	Men US Size	Women US Size	Insole Length (mm)	Insole Length (in)
  36	4	6	223 mm	8.8 in
  37	5	7	230 mm	9.1 in
  38	5.5	7.5	236 mm	9.3 in
  39	6	8	243 mm	9.6 in
  40	7	9	249 mm	9.8 in
  41	7.5	9.5	256 mm	10.1 in
  42	8	10	262 mm	10.3 in
  43	9	11	268 mm	10.6 in
  44	9.5	11.5	275 mm	10.8 in
  45	10	12	282 mm	11.1 in
  46	11	13	288 mm	11.3 in
  47	11.5	13.5	295 mm	11.6 in
  48	12	14	302 mm	11.9 in

  Tip: If you are between sizes or prefer a more relaxed fit, we recommend choosing the larger size.

  FAQs 

  1. Should I size up or down if I’m between sizes?

  For a more relaxed fit, size up. If you prefer a snugger feel, choose the smaller size.

  2. Do Crocs fit the same for men and women?

  Yes, but sizing is listed separately. Use the Men’s US Size and Women’s US Size columns to find your match.

  3. Do Crocs come in half sizes?

   Most styles do not. If you’re between sizes, go up to the next whole size.

  Contact Information

  Have questions about sizing, your order, or product details? Our team at Hey Clogs is always here to help. Reach out to us anytime—we’re ready to support you.

  • Email: support@heyclogs.com
    
  • Phone: + 13072967368
    
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (local time)
    

  We look forward to assisting you and making sure your shopping experience is smooth and enjoyable.

•  Delivery & Return

  Shipping Information

  • Production Time: 3 to 5 business days
  • Shipping Time | USA: 5 to 12 business days
  • Shipping Time | Worldwide: 7 to 15 business days

  Delivery Time = Production Time + Shipping Time
  For example, if you order a pair, it will take 3–5 business days to produce and 5–15 business days for delivery depending on your location.

  Cancellation & Return Policy

  Cancellation Policy

  You can cancel your order within 12 hours of purchase. After this period, cancellations are no longer possible as the order will be in the processing stage.

  Returning Goods

  You can return an item only if the issue is HeyClogs’ fault, such as:

  • Receiving the wrong size
  • Receiving an incorrect design or print
  • The product is damaged upon arrival

  You must contact HeyClogs within 14 days of receiving your order to report an issue. Items must be unworn, unwashed, and in their original packaging. Please note that you are responsible for the cost and risk of the return shipment. The return process can take up to 25 business days.

  Refunds & Exchanges

  • Refunds: Once the returned item is received and approved, a refund will be processed within 1-5 business days to your original payment method. It may take an additional 3-7 business days for the refund to appear in your account.
  • Exchanges: HeyClogs does not offer exchanges in all cases. However, if you received an incorrect or damaged item due to their error, they will ship a replacement to you at no extra cost.

  For any questions about the policy, you can contact customer support at support@heyclogs.com.